Personal information we collect on our websites and in our applications is sent to our servers and may be processed by us in the United States whose laws regarding processing of personal information may be less stringent than the laws of your country.
What information do we collect?
We collect information from you when you register on our site.
When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, gender, date of birth, and personal health statistics.
In order to make our products and services more useful to you, we automatically collect certain information. This information may include:
internet protocol address ("IP address");
access times; and
Other information you may choose to input includes:
your hours of sleep;
your resting heart rate; and
Use of Information
The information we collect from you may be used in one or more of the following ways:
to personalize your experience (your information helps us to better respond to your individual needs);
to improve our website or application (we continually strive to improve our product offerings based on the information and feedback we receive from you);
to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
to process transactions;
to administer a contest, promotion, survey, or other site feature; and
to send periodic emails.
runcoach and movecoach App(s)
When you use the runcoach or movecoach app(s) we collect information about your device, including your device type, manufacturer, model, and operating system, your device ID; and the version of your app. We also may collect information about how you use the app and interact with its pages and features and generate a time stamped log of data exchanges.
When you track a walk or run with the runcoach or movecoach mobile app, we collect and use the following information that your phone collects about you:
detailed physical information based on monitoring your movements;
your activity intensity; and
your activity duration.
This data is used to measure your athletic progress.
Sharing of Information
When you use runcoach or movecoach, your first name and last initial of your last name and profile image (generic or photo that you upload) are publicly searchable in the runcoach or movecoach directory. All other personal information is kept private unless you choose to accept an invitation to connect with another runcoach or movecoach member or choose to make your profile public to everyone in the runcoach or movecoach community. Be thoughtful of your own privacy needs as you choose what you share and with whom.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential with at least the same degree of care that we use ourselves to maintain your informations' privacy.
However, non-personally identifiable visitor information may be provided to other parties for research, marketing, advertising, or other uses.
We may share information with a parent company, subsidiaries, joint ventures, or other companies under common control with us.
We may share your personal information for the purposes of a business deal (or negotiation of a business deal) involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding. Any personally identifiable information will only be exchanged as part of a business deal if all third parties to that business deal agree in writing to maintain the personally identifiable information with at least the same degree of care as we use to maintain its privacy.
Choices About Your Information
You can opt-out of promotion emails from us by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). If you opt-out, we may still send you non-marketing e-mails including e-mails about your training schedule, accounts, and our business dealings with you.
You may send requests about personal information to our contact information below. You can request to change contact choices and marketing choices and to update or change your personal information.
Security of Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and who are required to keep the information confidential.
Although we have taken steps to protect your personal information, you should know that neither we nor any company can fully eliminate security risks.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into our site and going to the Settings page.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Agreement section establishing the use, disclaimers, and limitations of liability governing the use of our website.